Greater control over client records
Quicker access to client records, by far the single most important reason to begin computerising your medical records. No more lost or misplaced files. No more wasting time trying to find client records
Changes can be made efficiently and accurately. Notes typed into your computer systems are legible and easily understood.
Built-in Notes Glossary feature saves you valuable time from retyping the same notes for different cases.
Information can be viewed by different people simultaneously.
Referral tracking capability allows you to identify clients or practices that are referring clients to you. This gives you the opportunity to thank them, thereby reinforcing and encouraging their support for your clinic. You can also customise a pick list of referral sources to give you information about what marketing efforts are most effective.
Create client alerts giving your staff unique messages about the client or any special circumstances.
Send emails directly to your clients from your computer system, saving you postage and time.
Our system can perform a client rating calculation that gives you a visual indication of how much money and number of visits the client has spent with your hospital. This information helps you to give special attention to those unique clients that are particularly important to your business.
Ability to assign a preferred doctor to a client.
Ability to create a very flexible discounting program to allow you to target specific customer groups to receive discounts on only specific types of services or items.
Identify clients who are negligent in paying their charges.
Easily identify clients that are inactive.
Identify clients that are pre-approved for receiving credit.
Access to client's total year-to-date inventory purchases, service charges, and payments.
You enter each inventory or treatment item as they are dispensed and therefore have no more missed charges, everything is charged out accurately to your client
Reporting functions
Practice analysis reports that identify top clients, geographic sources of revenue, revenue by species and other useful reports. These reports are useful in making decisions for your practice. Any reports can be converted to excel or acrobat pdf.
Ability to print various reports 'by closing' which is very useful for the 24hr clinics.
Many useful production reports that identify sources of revenue and cost of performing services. Several of these reports can be printed 'by doctor', allowing you to identify those staff members that are responsible for generating your revenue.
Ability to track deposits by doctor that allows you to calculate commissions based on when the clinic gets paid, and not when the charges are incurred. This saves the clinic money by not paying commissions on services that have not be paid for by the client.
Define return Cheque fees that are automatically charged to the clients account.
Ability to track which staff members are entering receipts. Allows you to quickly reconcile discrepancies in your daily total deposits.
Ability to reprint invoices saving you time for clients that need duplicate copies.
Integrate with your cash drawer for automatic opening of the drawer when a payment is entered
Service list
Ability to markup your service charges. You can then preview the new prices before accepting them. This allows you to keep your services charges in line with inflationary rates from year to year.
Ability to group services together for convenient entry of services into the medical record of the patient.
Link inventory items to services for automatic stock control purposes.
Ability to surcharge services by the associated items cost or retail price. Helps to avoid undercharging for services where expensive drugs are consumed in the service.
Attach MS Word documents and forms to services that can be automatically printed with the client invoice. This is a great client education tool for giving your clients valuable information.
Diagnosis/Problem History Management
Define problem history for your patients that can later tracked to see what services were performed or drugs administered to treat the problem or diagnosis. This is a great tool for the veterinarian to manage more complicated cases.
With one click, identify all patients that have been identified as having a specific diagnosis. With this tool, you can quickly open those patient records to review how those cases were treated.
Attach client education documents to diagnoses to automatically print the document when it is entered into the patient's medical record. This is a quick means of providing your clients with valuable information regarding the care of their pet.
Accounts Receivable Management
Greater debt management control.
Automatic age analysis for statement runs.
Automatic charging of interest for over due accounts.
Ability to define statement handling fees to cover your costs for postage and handling. These fees can be waived for specific clients if you wish.
Ability to choose not to print statements for current patients in the hospital. This allows you to avoid situations where you might send a statement to a client whose pet has not yet been released from the hospital.
Automatic printing of customised collection letters depending on age of client's balance.
Large Animal Features
Patients belonging to one client can be associated with another client record, for example a horse stable or trainer. By doing this, when services are performed for many patients at the single location, the services performed can be quickly selected and automatically entered into each patient's separate medical record. This is a tremendous time saving feature and helps to reduce missed charges.
Ability to define multiple retail prices for a specific item allowing you to create different prices for an item for specific clients. This becomes very valuable for the large animal practice that works with large herd farms.
Automatic split-billing feature that sends charges to multiple clients.
Prepare end-of-month statements to be organised by patient with patient charges summarised.
Comprehensive patient records
Detailed patient medical history that gives you quick access to vital information.
Accurate patient identification through age, breed, species and colour records.
Ability to assign microchip or other identification numbers to a patient. This gives the ability to identify lost pets if they are brought into your clinic
Weight history tracking allows you to graphically educate clients about their pet's weight and the possible need for prescription dietary items.
Ability to create electronic, patient-specific, travel sheets that allow you to 'circle' items that are being performed for patients while they are in your hospital. This feature gives you better control of reducing missed charges.
Create patient alerts that might pertain to aggressive behavior, medical alerts, and automatic allergy alerts that give your staff proper warning on how to handle the patient upon arrival.
Ability to transfer a patient's medical record from one client to another in the case of pet ownership transfer allowing you to maintain clear pet ownership record for client communication purposes.
Ability to attach pet photographs to the patient record that can be printed on the client invoice. This is a terrific client pleasing feature that shows your practice's interest in their pet.
Treatment list
Fixed charges for procedures.
Maintain a secure list of all hospital procedures offered by clinic.
Being able to attach medical history notes to any medical history entry
Better control of what has been done in different hospital cases.
One time creation of discharge instructions that are automatically printed with the invoice saving you much time.
Ability to identify services in medical history as 'Declined' and your choice on whether to show them on a printed invoice. This feature protects you from situations where you recommended services to be done and the client later denies they were recommended.
Ability to control a patient's release from the hospital. This helps to prevent the discharge of a patient before all services have been appropriately charged to the client's account. Once the patient has been released by the proper authority, the invoice can be generated and patient sent home.
Attach photographs to any entry in medical history. These photographs can be viewed collectively in the patient's photo album to give you a pictorial history of a particular case.
Ability to create additional data field to any medical history entry, allowing you to record blood test results, other lab test results, phrase type notes, yes/no responses, positive/negative responses and many other field types. This capability makes GlobalVet almost limitless in the amount and types of data fields you want to store and retrieve.
Ability to group all possible services together for a specific procedure. At the time of entry in the patient's medical history, you can be prompted on specific items in the group whether or not the item should be charge for and at what quantity. This helps to prevent missed charges.
One click preview of the patients medical chart. This chart's contents and information can be customised to show only those items of information you want to display.
Ability to create a work list of tasks to be performed after specified tasks have been performed. For example, whenever a blood test service has been entered into the patient's medical record, the job of following up with the outside lab will automatically be place on the work list for follow-up.
Print customised MS Word documents for any patient or for any entry in the patient's medical record.
Office Procedures
Create a centralised Question & Answer list that contains various categories of information such as office procedures and policies, contact information and other common information frequently needed by staff member.
"Side-kick". Ability to maintain a separate database that can be stored on a laptop computer, taken into the field for data entry, and then taken back to the hospital and merged with the main database.
Estimates
Ability to create standard estimates that can be customised to specific patients, saving you time. Also, aids in quoting prices for phone shoppers calling to compare prices for common procedures.
Ability to print standard estimate documents for your client's education and your own security.
Ability to create variances for estimate prices to provide for the possible fluctuation in actual charges based on actual time and stock items used. Helps to eliminate confusion when final bill in presented.
Increased revenue and efficiency
Automatic creation of patient reminders based an on extremely flexible reminder template design capability.
Ability to generate reminders for services not previously performed which are generated based on age of the animal or a specified date. For example, when a patient reaches a certain age, you can send the client a notice recommending that the patient come in for a unique geriatric examination.
Ability to email or sms reminders saving you postage costs. This feature also allows you to customise if you want to send both email/sms and printed reminders for your first, second or third notices, or only email or only printed notices.
Target clients in data base through an Information Search to send reminders to.
Send reminders for specific stock items to encourage the consistent purchase of items from your hospital.
Generate reports indicating the success rate of your reminder notices. Giving you information to make decisions about what services to send reminders for, notice formats, etc.
Automatic creation of Follow up calls. This gives your professional staff quick access to clients that need to be contacted to discuss the patient's home care. These also allow you to automatically include these follow-up notes into the medical history of the patient which saves you less paper work.
Ability to surcharge the price of services by the weight of the patient. This allows you to capture additional revenue for services that become more costly to perform as the weight of the patient increases.
Greater stock control, with regular stock takes you can see as soon as stock is stolen, therefore minimising loses. By automating your order process, you reduce the risk of running out of stock and missing a valuable sale.
Drug Label Instructions
Ability to create standard drug label instructions that are attached to your prescription items. These are automatically printed at the point of entry into the patient's medical history. Saves time in having to manually prepare the label instruction.
Client can read clear and legible text on the pill bottle eliminating confusion and possible harm.
Ability to automatically control drug refills for specified items. Helps to better manage the medications your patients and reduces the possibility of over-prescribing specific drugs to your patients.
Prescription Fees
Ability to define and assign any combination of prescription fees, handling fees, intramuscular injection fees, or intravenous injection fees to specific stock items. These fees can be automatically added to the cost of the item at the point of entry into the patient's medical history.
Stock Control
Define specific mark-up percentages for all items allowing you to control your margins for specific items.
Capture of high cost, last cost and average cost values allow you to automatically price your items based on any of these values giving you the ability to control your prices to fit your needs. Typically, retail prices are based on the markup percent applied to the highest cost value. If your cost increased, you can automatically increase the retail price of the item, eliminating loss of profit margins on your items.
Ability to enter retail items into your system using a barcode scanner saving you valuable time.
Ability to define two levels of break/quantity prices allowing you to encourage larger purchase quantities from your customers.
Automatic tracking of historical cost values by vendor. This puts you in an excellent position to see which vendors consistently give you the best prices on your items.
Ability to track historical retail prices helping you to make decisions about when to markup your items and by how much.
Ability to add items to an inventory Need List. Helps you to manage your stock quantities in an efficient manner and helps to reduce confusion about what to order and how much to order.
Automatic indication of when items have reached a specified order point. Helps to reduce times when you run out of an item.
Ability to create purchase orders allowing you to track receipting of orders, current cost values, incomplete orders. This feature gives you tremendous access to information for pricing decisions, quantity control, and reporting capabilities for stock usage over time.
Ability to define item mixture quantities. When administering an item that is actually a mixture of 2 or more drugs, this capability allows you to precisely track inventory usage.
Ability to define variance usages to account for portions of drugs that are used for a patient, but not actually administered. For example, portions of drugs that remain in the syringe after the injection is administered. This gives you accurate reporting of drugs used and control of stock quantities. This feature is particularly useful for the accurate reporting of controlled substance usage.
Appointment Calendar
Quickly schedule appointments from anywhere in the hospital.
Quickly view your schedule from anywhere in the hospital.
Identify services for which the appointment is being made at the time the appointment is scheduled. Saves you time later by automatically entering these services into medical history when the patient is checked into the hospital.
Identify new clients and patients in appointment calendar to alert staff to give the client unique services when they arrive.
Security
Ability to assign multiple levels of security for groups of employees.
Protect many functions to prohibit users from performing specific tasks to help resist employee theft or accidents.
Ability to print reports showing specific activities that have been performed by specific users.
Information Search
Set up information searches to target your clients for specific marketing campaigns or client education.
Ability to send these clients your choice of a printed document or email/sms.
Create reports to provide you with specific information about your data. For example, you can create a list of patients to send them birthday cards only for clients who have spent more than a specific amount with your hospital in the past 12 months.
